Terms of Service

Effective Date: June 18, 2026

Coral Reef Snorkel Adventures (“Coral Reef Snorkel Adventures,” “we,” “our,” or “us”), a trade name and DBA of Owhyee Services Ltd., respects your privacy and is committed to protecting the personal information you provide when visiting our website, booking tours, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

Personal Information

When you book a tour, complete a form, subscribe to communications, or contact us, we may collect:

  • Name

  • Email address

  • Mobile phone number

  • Mailing address

  • Emergency contact information

  • Reservation details

  • Passenger information

  • Payment-related information

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referring websites

  • Website usage information

  • Cookies and similar tracking technologies

Payment Information

Payments are processed through secure third-party payment processors. Coral Reef Snorkel Adventures does not store complete credit card numbers on its servers.

How We Use Your Information

We may use your information to:

  • Process reservations and payments

  • Provide tour-related communications

  • Confirm bookings

  • Send reminders and check-in instructions

  • Notify guests of schedule changes, weather delays, cancellations, or safety updates

  • Respond to inquiries and customer service requests

  • Improve our website and services

  • Comply with legal obligations

  • Prevent fraud and unauthorized transactions

SMS Communications

By providing your mobile phone number during the booking process and affirmatively consenting to receive text messages, you agree that Coral Reef Snorkel Adventures may send SMS messages regarding your reservation, participation in activities, customer service inquiries, and operational updates.

These messages may include:

  • Booking confirmations

  • Reservation reminders

  • Check-in instructions

  • Schedule changes

  • Weather-related notifications

  • Safety updates

  • Customer support communications

Message frequency varies.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing goods or services.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly at (808) 987-1584.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, including reservation systems, customer service providers, payment processors, and messaging platforms, is permitted solely to the extent necessary to provide those services. Text messaging opt-in data and consent will not be shared with any third parties.

Email Communications

We may send emails related to your reservation, customer service requests, and operational updates.

If you separately subscribe to marketing communications, you may unsubscribe using the link included in those emails.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

  • Improve website functionality

  • Analyze traffic patterns

  • Measure advertising performance

  • Improve user experience

You may control cookies through your browser settings.

Sharing Information

We may share information with:

  • Payment processors

  • Reservation and booking platforms

  • Customer communication providers

  • Website hosting providers

  • Analytics providers

  • Government agencies when required by law

We do not sell personal information to third parties.

We do not share customer mobile opt-in data with third parties for marketing purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Comply with legal obligations

Children’s Privacy

Our website is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13 except as necessary for reservations made by parents or legal guardians.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold

  • Request correction of inaccurate information

  • Request deletion where permitted by law

  • Opt out of certain communications

To exercise these rights, contact us using the information below.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws. Requests may be submitted using the contact information below.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

Coral Reef Snorkel Adventures
A DBA of Owhyee Services Ltd.

Website: https://coralreefsnorkeladventures.com

Email: coralreefadventures@gmail.com

Phone: (808) 987-1584

Mailing Address:

76-6279 Kololia St.
Kailua Kona, HI 96740